Webshop – Privacy Policy

Last updated: May 2025

Welcome to The Glossy Bar.

We respect your privacy and handle your personal data carefully. This Privacy Policy explains how we collect, use, store, and protect your information.

1. What Data We Collect
We may collect:

  • Name, address, email address, and phone number

  • Payment and order details

  • Technical data (IP address, browser type, device type)

  • Website usage data (collected through cookies)

We do not intentionally collect data from anyone under the age of 18.

2. How We Collect Your Data

  • Information you provide when placing an order, contacting us, or signing up for updates

  • Information collected automatically through cookies and similar technologies

3. Why We Collect Your Data
We process your personal data to:

  • Process and deliver your orders

  • Communicate with you about your orders or requests

  • Handle returns and complaints

  • Improve and personalize our services

  • Ensure website security and detect fraud

  • Fulfill our legal obligations (such as tax and accounting laws)

We base our data processing on one or more of the following:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Our legitimate interests (for example, improving services)

4. Sharing Your Data
We only share your data with trusted partners, including:

  • Payment processors

  • Delivery companies

  • Hosting providers

  • Accounting and bookkeeping services

These third parties are required to protect your data and only use it to deliver their services to us.

We never sell your personal information.

5. How We Protect Your Data
We use SSL encryption, secure servers, and access controls to protect your data.
While we take strong security measures, no system can be completely secure.

6. How Long We Keep Your Data
We keep your data as long as necessary for the purposes outlined in this policy, unless legal obligations require longer storage.
If you delete your account or request deletion, we erase your data unless we are legally required to keep it.

7. Cookies
We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic (for example, using Google Analytics)

You can manage or disable cookies in your browser settings.

8. Your Rights
You have the right to:

  • Request access to your data

  • Request correction of incorrect or outdated data

  • Request deletion of your data (“right to be forgotten”)

  • Object to the use of your data

  • Withdraw consent where processing is based on consent

  • Receive your data in a portable format (“data portability”)

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we mishandle your data.

To exercise any of your rights, contact us via our contact form.

9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, contact us via our contact form.